PRIVACY POLICY
Last updated: October 2026
MotoStrive Automotive ('we', 'us', 'our') is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights in relation to it. By using our website at motostrive.in, you agree to the practices described here.
Information We Collect
We collect personal information only when you voluntarily provide it. This includes: your name, email address, and phone number when you submit an enquiry or contact form; your name and contact details when you place an order through our shop; and technical data such as your IP address, browser type, and pages visited, collected automatically via server logs and analytics tools.
How We Use Your Information
We use the information we collect to respond to your enquiries and service requests; to process and fulfil orders placed through our shop; to send you updates about your order or build project; to improve our website and services; and to comply with legal obligations. We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website uses cookies — small text files stored on your device — to ensure the site functions correctly, remember your preferences, and understand how visitors use the site. Essential cookies are required for the site to operate and cannot be disabled. Analytics and preference cookies are only set with your consent. You can manage or withdraw cookie consent at any time via the cookie settings on our site.
Third-Party Services
We use the following third-party services that may process your data: GoDaddy Commerce, which powers our online shop and processes order and payment data subject to GoDaddy's own privacy policy; and web analytics tools that collect anonymised usage data to help us understand site performance. Each third party is bound by their own privacy policies and data-processing agreements.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 2 years. Order data is retained for up to 7 years for accounting and legal compliance purposes.
Your Rights
Under applicable law, including the Information Technology Act 2000 (India) and, where relevant, the General Data Protection Regulation (GDPR), you have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data where we have no lawful basis to retain it; and withdraw consent for data processing at any time. To exercise any of these rights, please contact us at the details below.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: support@motostrive.in or by post at 150, Kamaraj Nagar 4th Main Rd, Periyar Nagar, Avadi, Chennai 600071, India.